3coast began offering emergency technology support and disaster recovery services early Sunday to local businesses whose operations were halted by the storm. The company dispatched specialists to address technical issues restricting companies from resuming normal operations. Issues included server and network interruptions, power outages and colocation issues.
“TriStar lost the use of its corporate office to Hurricane Ike, which housed email, BlackBerry and file servers. The staff at 3coast worked tirelessly to restore our full capabilities in a time frame that exceeded my expectation,” said Alan Finley, chief financial officer at TriStar.
TransGulf, an intermodal transportation company working out of northeast Houston and LaPorte, Texas, lost power in both office locations after Ike. 3coast arrived on location, connected a generator to restore servers and Internet connectivity, and then helped set up temporary offices to facilitate printing of more than $1 million in invoices. TransGulf remained 80 percent functional despite one facility without power.
“The capabilities required to keep your business running are different from those required to deal with catastrophic effects, such as Hurricane Ike,” said George Black, president and CEO of 3coast. “We feel privileged to have the capabilities to help our neighbors and clients get ‘back to normal’ and to participate in the recovery efforts for the Gulf Coast economy.”
Additionally, 3coast provided non-technical assistance to clients, such as delivering batteries, newspapers and water. The company also researched viable alternative locations for business operations and provided colocation services.
“[We were] able to make actual progress to serve our own clients. Very much appreciated,” said Kelly Stevens, marketing manager at Southeast Media.
Companies located in Houston and surrounding devastated areas requiring emergency technology support or disaster recovery assistance to get business back online should call (281) 488-7961, (800) 423-5383 or email [email protected]
Founded in 1980 as Robert Shields & Associates, 3coast is a Houston-based business technology services firm that solves business problems and helps companies grow, through technology. 3coast offers enterprise resource planning (ERP) services, business technology advisory services and managed IT support. As a strategic partner, 3coast examines each client’s business vision and then innovates technology solutions to support that vision.
3coast also offers IT staffing services with focus on software engineers, network engineers, developers and consultants specialized in PeopleSoft, Oracle, JD Edwards, Java and .NET. 3coast connects with highly skilled candidates from across the globe and offers contract staffing, contract-to-hire, permanent placement and payroll services. For three years, 3coast has been recognized by the Houston Business Journal and FastTech 50 as one of Houston’s fastest-growing technology companies. In 2007, 3coast was acknowledged by Inc. magazine as one of the 5,000 fastest-growing U.S. companies.