3coast aims to complement its managed IT services with IP-based products and solutions by partnering with Total Technologies, an award-winning Next Generation IP Solutions provider.
“This partnership allows us to better serve client needs by offering immediate access to IP telephony and security technologies,” said George Black, president and CEO of 3coast. “By offering products and solutions related to our scope of services, we are able to more holistically help our clients achieve their business vision.”
Total Technologies specializes in Next Generation IP Solutions, including ShoreTel voice-over IP (VoIP) communication systems, HD video conferencing and IP-based security surveillance systems. The company is recognized by ShoreTel as an industry leader in its ability to offer world-class customer satisfaction with knowledge of IP-based technologies. ShoreTel, the fastest growing IP PBX company worldwide, has awarded Total Technologies the Circle of Excellence award for revenue, performance and customer satisfaction for three consecutive years – 2006, 2007, 2008.
Through 3coast, Total Technologies can now extend IT support services to its clients, which include remote help desk, onsite checkups, server and network monitoring, server and desktop maintenance, and data backup administration.
“3coast provides a crucial component in our product offering by providing a managed services application to our customers,” said Michael Murphy, CEO of Total Technologies. “Partnering with 3coast allows our customers’ network to evolve beyond basic functions of delivering simple connectivity. We can provide stable, reliable and intelligent applications, enabling business objectives to be more easily met.”
About Total Technologies, LLC
Total Technologies LLC is one of the fastest growing IP PBX Companies in Texas and holds world class status for customer satisfaction. Founded in 2001 by President Michael Murphy, Total Technologies has evolved from a local telecommunications’ company to the premier reseller of ShoreTel VoIP Phone systems. Total Technologies unique management approach to IP telephony delivers unmatched reliability, scalability and manageability. Total Technologies focus is to design robust VoIP phone systems that exceed expectations and delight customers. For additional information, please visit http://www.total-tec.com or call 281-448-7676.
About 3coast
Founded in 1980 as Robert Shields & Associates, 3coast is a Houston-based business technology services firm that solves business problems and helps companies grow, through technology. 3coast offers enterprise resource planning (ERP) services, business technology advisory services and managed IT support. As a strategic partner, 3coast examines each client’s business vision and then innovates technology solutions to support that vision.
3coast also offers IT staffing services with focus on software engineers, network engineers, developers and consultants specialized in PeopleSoft, Oracle, JD Edwards, Java and .NET. 3coast connects with highly skilled candidates from across the globe and offers contract staffing, contract-to-hire, permanent placement and payroll services. For three years, 3coast has been recognized by the Houston Business Journal and FastTech 50 as one of Houston’s fastest-growing technology companies. In 2007, 3coast was acknowledged by Inc. magazine as one of the 5,000 fastest-growing U.S. companies.